Safety Recall

Battery Chargers for XBOX ONE Video Game Controllers Recalled by Performance Designed Products Due to Burn Hazard

Recall Summary

Name of Product: Energizer® XBOX ONE 2X Smart Chargers

Hazard: The battery chargers can overheat and damage the XBOX ONE video game controller, posing a burn hazard to consumers.

Remedy: Refund
Consumers should immediately stop using the recalled battery chargers and contact the charger manufacturer Performance Designed Products to return the chargers for a full refund.

Consumer Contact:

     North America: Performance Designed Products at 800-263-1156 from 10 a.m. to 4 p.m. PT Monday through Friday or submit a ticket here.

     Europe: Please click here to be directed to the Europe Product Recall page.

Recall Details

Units: About121,000 in the U.S. (In addition, about 7,250 were sold in Canada and 2,560 in Mexico)

Description: This recall involves Energizer® XBOX ONE 2X Smart Chargers used to charge XBOX ONE video game controllers. The chargers are black plastic and measure about 3.5 inches long, 5 inches wide and 11 inches tall.  “Energizer®” is printed on the charger’s label. Item number 048-052-NA is printed on the bottom of the chargers. The chargers hold up to two XBOX controllers.

Incidents/Injuries: The company has received 24 reports of the chargers overheating and deforming the charger’s plastic cover, including 6 reports of chargers emitting a burning odor. No injuries have been reported.

Sold at: Best Buy, GameStop and other stores nationwide and online at Amazon.com and other online retailers from February 2016 through February 2017 for about $40.

Importer/Distributor: Performance Designed Products LLC, of Burbank, Calif.

Manufactured in: China

Photos

Recalled Energizer 2X Smart Charger 048-052-NA for Xbox One

 

Recalled Energizer 2X Smart Charger 048-052-NA for Xbox One

Recalled Energizer 2X Smart Charger 048-052-NA for Xbox One

Label on back of charger

 

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

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Call to get product safety and other agency information and to report unsafe products.