What Information Do We Collect?
The information we collect from customers helps us learn about our customers' needs, and helps us to improve our websites and your shopping experience. Here are the types of information we gather:
We collect passive information, via log files, on the products you that browse while using our websites. We analyze and use this information in the aggregate in order to improve the usefulness, convenience and value of our websites for our customers.
When you place an order, we will collect basic information from you, including your name, home address, phone, email address and credit card information. We use this information to confirm and fulfill your order, and to respond to any questions you may have. Where appropriate, we share the personal information you provided with certain third party intermediaries (e.g., freight carriers and shipping companies, and credit card processing companies) to assist in processing and shipping your order.
We may also use information gleaned from your use of our websites (including, but not limited to, your e-mail address), or the about the purchases you make for our own marketing and other purposes, and we may share your information with companies with whom we have marketing or other business relationships.
We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information.
Customer e-mails provided as part of the order process or account creation are retained in a database and are subject to the use and sharing outlined above. These e-mail addresses may be used for marketing purposes subject to all relevant laws and statutes in the United States of America.
PDP has an "e-mail to a friend" feature on our websites that allows you to share product or other information about our websites or products with your friends. Any e-mail addresses provided to us in the use of these features are used for direction of the e-mail communication. These e-mails are not retained in our database, nor are they used for communication other than for the purpose for which they are originally entered. PDP has an e-mail notification program that informs customers when a particular product is available for purchase. Emails provided for this service are used only for the purpose of sending the notification e-mail and are eliminated after use.
The websites that make up the PDP Network may have social media buttons that allow users to share product information, articles or other information with friends via social media networks such as Twitter and Facebook. PDP retains no information about your social networks and runs its social media marketing operations in compliance with all relevant requirements imposed by said social networks.
PDP has certain security measures in place to help protect against the loss, unauthorized use, misuse and alteration of the personal information that we collect. We utilize a firewall and SSL encryption to keep this information secure. We reveal only the last four digits of your credit card number on your order confirmation. We take security very seriously, and while we cannot guarantee with 100% certainty that your information is protected against unauthorized access, we believe that our security measures are sufficient and we will inform you if there has been a breach of our security that leading to unauthorized access of your personally-identifiable information.
If you have further questions about the PDP Network websites’ privacy practices, or have other comments on how we can improve your shopping experience, please do not hesitate to submit feedback at http://support.pdp.com. We always enjoy hearing from you!
Thank you for shopping with PDP!